Cancer Patients Find Extensive Support at OMC

In addition to the physical battle, cancer often is accompanied by other challenges. But thanks to the Oncology Navigator program at Ocean Medical Center (OMC), patients don’t have to go it alone. The program helps patients and their families meet the challenges of a cancer diagnosis.

"For a treatment program to be effective, the patient must comply with all of the doctors’ instructions," says Eileen Dalton, R.N., M.S., oncology navigator with OMC. "But sometimes, patients just don’t have the energy, help, or resources. My job is to help make sure patients get the most out of their treatment."

Assistance from an oncology navigator at OMC can go far beyond clinical issues. Patients and their families may have serious emotional needs, so oncology navigators help coordinate supportive services, such as therapy. And to provide reliable information about diseases and treatment, the program offers a Cancer Resource Center.

Oncology navigators can even help families find financial assistance. "Many of our patients have severe financial limitations or no insurance," says Dalton. "This can prevent them from following their treatment plans and be a huge source of stress. We work to connect people with the resources they need."

A large part of the OMC population is patients older than 70, and oncology navigators work to meet their special needs. "Older patients may have financial problems, sleep issues, pain, or lack of appetite," says Dalton. "They also may live alone and require home care. It’s my job to help find answers."

The Oncology Navigator program also helps families deal with the most challenging situations — such as when a patient is nearing the end of life. As families focus on the patient’s comfort and wishes, the program helps them communicate to ensure that everyone is aware of decisions.

"There may be so many physicians on a case that patients and families get confused about the plan of care," says Jill Mosteller, R.N., MSN, CCRN, coordinator, Palliative Care Program, OMC. "I work to make sure families understand what’s happening, and to communicate their wishes to the care team."