Support Services

In the effort to support our patients, their families and caregivers, Jersey Shore University Medical Center offers a variety of support services during your stay.

Pastoral Care

Pastoral Care team members at Jersey Shore provide spiritual care to persons of all faiths during their stay, responding to spiritual questions, concerns, and crises just as our medical teams respond to physical needs. We focus upon the patient as a whole person, so that any concerns - emotional, spiritual, or personal - are addressed in a caring, compassionate manner.

The Pastoral Care Team consists of a number of professional chaplains and caregivers who deliver pastoral care to ensure that a variety of religious and spiritual needs will be met for all patients, families, and staff. Rev. David Cotton is the leader responsible for all the activities of the team members as well as providing direct ministry to patients, families, and Jersey Shore team members. Our staff also includes a full time Roman Catholic Chaplain, chaplains who minister to persons of all faiths, and an on-call Rabbi. The professional team is supported by a large group of dedicated Eucharistic Ministers, pastoral care volunteers, and local community clergy of all faiths.

Jersey Shore welcomes persons of all faiths to pray, meditate, or just spend some quiet time in our beautiful Young Interfaith Chapel, located on the first floor of the Booker Pavilion. For our Catholic patients, families, and staff, Mass is said Tuesday through Friday at 12:00 p.m. in the chapel and broadcast over closed circuit television, channel 48.

To contact Pastoral Care, please call the main number for Rev. Cotton at 732-776-4991. If you wish the services of the Catholic chaplain, please call 732-776-4165. If you are in the medical center, please feel free to stop by the Pastoral Care office, located on the first floor of the Booker Pavilion.

If you have a religious need, or if you want some support or a listening ear and a comforting presence, please know that Jersey Shore's Pastoral Care Team is here for you.

 

Patient Representatives

Our patient representatives are here to help you during your stay. They are happy to answer your questions, address any concerns you may have, and act on your behalf. They can also assist you with notary public services, directions, taxi services, and hotel arrangements. 

You can reach our Patient Relations Department Monday through Friday, from 8:00 a.m. to 5:00 p.m. If you have a question any other time, please leave a message on the department's voice mail, and a staff member will contact you. If you require immediate assistance, dial "0" for the operator, who will put you in touch with the appropriate person.

 

Private Duty Nursing Care

You have the right to hire a New Jersey licensed, registered, professional nurse for private nursing care during your hospitalization. For information or assistance in getting a private duty nurse, contact Concierge Care at 732-775-5500 x1111, or ask for a list of available agencies. Please note that this kind of nursing care is not usually covered by insurance and must be paid out-of-pocket. There are recommended state licensed temporary staffing agencies affiliated with Jersey Shore University Medical Center and part of Meridian Health. We can also provide you, upon request, a list of local professional nurse registries.

 

Social Work / Case Management / Utilization Review

Our personnel are available to assist you and your family throughout your hospital stay, providing discharge planning services, referrals to community services, and counseling. 

 

Volunteers

Our volunteers make up a vital part to our health care team. Through their donation of time and services, they fill an important role in the Medical Center and the community by helping us deliver high-quality medical care. Volunteers work in nearly every area of the Medical Center, including patient care areas. They assist nurses and provide personal services for patients, including reading, letter writing, and delivering books, newspapers, and other items. They are also available to run hospital errands for patients and their guests.